Last updated: September 2026
This policy describes how payments to SASA INFOSYS work - the schedule, the accepted methods and our refund terms.
1. Payment Schedule
Projects are typically split: an advance of 30-50% to begin work, and the balance on delivery. Larger projects may use milestone-based payments agreed in the quotation.
2. Accepted Methods
We accept eSewa, fonepay, Khalti, direct bank transfer and PayPal (for international clients). Payment details are provided on the invoice.
3. Invoices
Every payment is invoiced. Prices are stated in NPR for domestic clients and USD for international clients unless agreed otherwise.
4. Late Payments
If a balance remains unpaid 30 days after delivery, we may suspend hosting and support services until the account is settled.
5. Refunds
The advance covers work already performed and is non-refundable once design or development has begun. If we fail to deliver the agreed scope, you are entitled to a proportional refund.
Contact us at sasainfosys@gmail.com or +977 9814442482, Sun-Thu 10:00 AM - 5:00 PM.
Our support team replies within one business day.
